Payment is accepted via all major credit cards and HSA/FSA cards through the client portal that I use to connect with you for video sessions, documentation, and communication. Everything is conveniently in one place.

We are currently in a network with Optum/United Healthcare. If you have a PPO plan which provides out-of-network  benefits, it is possible to go through your insurance. We will be able to provide you with a super bill, which can be submitted to your insurance company for partial reimbursement of fees.

It is not guaranteed that your insurance will reimburse you for therapy sessions. In order to find out if you have oout-of-network  benefits that cover mental health, we encourage you to call your insurance company and ask the following questions.

(The phone number will be located on the back of your insurance card.)

• Do I have a PPO plan?
• Do I have mental health benefits?
• Am I limited to a certain amount of sessions?
• Do I need prior authorization from my primary care physician?
• Is there a deductible that I must meet before I can receive reimbursement for out-of-network  sessions? If so, what is it, how much of it have I used so far, and when does my deductible renew?
• How much do you reimburse for therapy sessions with a Marriage and Family Therapist?
• What is my expected coinsurance (copay) for sessions with a Marriage and Family Therapist?
• How do I submit my superbill for reimbursement?

Insurance requires that a diagnosis be made in order to pay for your therapy sessions. This means that you will be given a diagnosis and that it will become a part of your permanent record.

Insurance is able to dictate how many sessions you can have, how frequent your sessions are, and how much they would like to pay per session.

They may also request case reviews or case notes, which limits your confidentiality.

We understand that sometimes, life happens and there are emergencies, in these cases, we are happy to accommodate schedule changes if and when we can. Appointments canceled with less than 24 hours’ notice or no-shows will be charged the full session fee.