FAQs
Frequency
The frequency of sessions can vary, but in the beginning, it is helpful to meet weekly to establish rapport and build a relationship with your therapist.
If you are wondering how long you would need to be in therapy, consider that short-term work is normally between 8 and 12 sessions. We do have many long-term clients that we see every week or every few weeks, for about a year or two.
They are patients who may have long-standing trauma or challenges, or individuals who enjoy the therapeutic process and look at therapy as a form of self-discovery, self-care, and maintenance.
Person to Person
Therapy is personal, and your therapist can help you decide how frequent sessions should be or how long the therapy should continue. Sessions are 50 minutes long.
Insurance
Currently, we are only in-network with Optum/United Behavioral Health insurance plans. When speaking with your insurance company, you can explain that we are out-of-network providers and ask whether they reimburse for out-of-network providers. If they do, kindly ask how much they reimburse.
Plans
Most clients have a PPO plan that allows them to use out-of-network benefits. Many clients are reimbursed around 40-80% based on their PPO. It is recommended that you contact your insurance company directly to learn the details of your plan.
We provide a monthly billing statement, also known as a Superbill, that you can submit to your insurance company for reimbursement.
Cancellation
There is a 24-hour cancellation policy. No-shows or late cancellations will be charged the full session fee.
FAQs
Payment is accepted via all major credit cards and HSA/FSA cards through the client portal that I use to connect with you for video sessions, documentation, and communication. Everything is conveniently in one place.
We are currently in a network with Optum/United Healthcare. If you have a PPO plan that provides out-of-network benefits, it is possible to go through your insurance. We will be able to provide you with a superbill, which can be submitted to your insurance company for partial reimbursement of fees.
It is not guaranteed that your insurance will reimburse you for therapy sessions. In order to find out if you have out-of-network benefits that cover mental health, we encourage you to call your insurance company and ask the following questions.
(The phone number will be located on the back of your insurance card.)
Payment is accepted via all major credit cards and HSA/FSA cards through the client portal that I use to connect with you for video sessions, documentation, and communication. Everything is conveniently in one place.
Insurance requires that a diagnosis be made in order to pay for your therapy sessions. This means that you will be given a diagnosis and that it will become a part of your permanent record.
Insurance is able to dictate how many sessions you can have, how frequently your sessions are, and how much they would like to pay per session.
They may also request case reviews or case notes, which limits your confidentiality.
We understand that sometimes life happens, and there are emergencies. In these cases, we are happy to accommodate schedule changes if and when we can. Appointments canceled with less than 24 hours’ notice or no-shows will be charged the full session fee.
